Terms & Conditions

Welcome to Araza

Welcome to Araza Co. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Araza

Araza Co. is an Australian online retailer offering premium kitchen knives, BBQ tools, cutting boards and related accessories for culinary use.

2. Acceptance of Terms

By accessing this website or placing an order, you confirm that you have read, understood and agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use this website.

3. Products

We make every effort to ensure that product descriptions, specifications and images accurately represent our products. As many of our products contain natural materials such as wood or leather, slight variations in colour, grain or finish may occur.

These variations are not considered defects.

4. Pricing

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

We reserve the right to correct pricing errors or cancel orders affected by obvious pricing mistakes.

5. Orders

All orders are subject to acceptance and availability.

Araza Co. reserves the right to refuse or cancel any order at its discretion, including where fraud is suspected or where required to comply with Australian law.

6. Payment

Payment must be received in full before an order is processed.

Accepted payment methods are displayed during checkout.

7. Shipping

Shipping times are estimates only.

Delivery delays caused by couriers, customs, weather or circumstances beyond our control are not the responsibility of Araza Co.

Please refer to our Shipping Policy for full details.

8. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms & Conditions.

Nothing in these Terms limits your rights under the Australian Consumer Law.

9. Kitchen Knife Sales

Kitchen knives and edged tools sold by Araza Co. are intended solely for lawful culinary purposes.

By placing an order, you confirm that:

• you are at least 18 years of age, or otherwise legally permitted to purchase kitchen knives in your state or territory;
• the products will be used only for lawful purposes;
• you will comply with all applicable laws relating to the possession and use of kitchen knives.

Araza Co. reserves the right to refuse or cancel an order where reasonably necessary to comply with Australian law or where misuse is suspected.

10. Product Care

Customers are responsible for using and maintaining products safely and according to normal culinary practices.

Improper use, misuse or neglect may void any applicable warranty.

11. Intellectual Property

All content on this website, including text, logos, photographs, graphics and designs, is the property of Araza Co. unless otherwise stated.

No content may be copied, reproduced or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Araza Co. shall not be liable for indirect, incidental or consequential damages arising from the use of our products or website.

Our liability is limited to the remedies available under the Australian Consumer Law.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Changes to These Terms

We may update these Terms & Conditions from time to time without prior notice.

The version published on this website will always be the current version.

15. Contact

If you have any questions regarding these Terms & Conditions, please contact us through the Contact page available on our website.